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Frequently Asked Questions


We hope that you can find the information you are looking for within our website pages. The following frequently asked questions may also be of assistance.
About our business signs service

Of course. The majority of what we do is bespoke which is individual to the customer, usually including their company name or corporate identity. If you have something in mind please contact our centre who will discuss the options with you or you can always arrange a free site survey appointment, where we can take a look at your premises and advise you.
If you are looking to complete a rebrand of your signs and graphics or need ongoing supply for your premises, windows or vehicles across a number of sites, EgSign' dedicatedAccounts department can help. Through a single contact at our head office, we can co-ordinate the work across a number of sites ensuring complete continuity of your brand.
New customers will usually be asked to pay a deposit before any work has commenced and this can be either in the form of cash, cheque, credit card or through a pro-forma invoice. Once you have set up an account with us, in most cases we will offer you a 30 day invoice account.
This is very dependent on the availability of materials, production schedules and design approval. Typically a lead time of 10-14 days should be expected however, we will always discuss this with you at the time of order and will accommodate your needs wherever possible. Please contact us to place an enquiry with our centre.
The best sign for any business is one that will attract the most customers and give your business the correct identity. All signage must be clear, easy to read and to understand. As experts in signs and graphics, EgSign can help advise and specify the best solution to your needs. EgSign has the equipment and expertise to produce high quality signs able to get you noticed. Please visit our center to discuss your requirements
EgSign is a one-stop-shop for all of your sign solutions. We provide a wide range of signs and graphics including; interior signs, exterior signs, vehicle graphics and vehicle wraps, vinyl & PVC banners, window graphics and specialist solar control window films, exhibition graphics and exhibition equipment, health and safety signs and labels and stickers. The majority of our signs are bespoke and made to order but we also sell a range of off the shelf items such as health and safety signs, exhibition accessories and pavement furniture.
We have a full range of health and safety signs available at our online shop. As the majority of our products are bespoke and manufactured to order, we do not offer an online service for this. Please visit our center to discuss your requirements.

Buying a sign
Yes, all major credit cards are accepted. Please contact our local centre to make payment for your order.
Your business signs can be as cheap or as expensive as you'd like it to be, it really comes down to the design, size, style and the materials used. We are happy to work to your budget, providing you with the best solution to your needs.
You pay for signage once and it works for you 24 hours a day, 7 days a week for years. Signs should be seen as an investment as effective signs will pay for themselves many times over. Please visit our center to discuss your requirements
There will be a separate charge for installation of your signs and graphics incorporated into your quote. If you would like us to just supply your signs and not install them, please let us know. We prefer to install vehicle graphics ourselves as the vinyl application can affect the longevity of graphics. Please contact us to place an enquiry with our centre.
The best sign for any business is one that will attract the most customers and give your business the correct identity. All signage must be clear, easy to read and to understand. As experts in signs and graphics, EgSign can help advise and specify the best solution to your needs. EgSign has the equipment and expertise to produce high quality signs able to get you noticed. Please visit our center to discuss your requirements.

Sign design and Network
Yes, all artwork must be approved and signed off by the customer before it is manufactured and fitted. Any amendments after approval may be chargeable. All artwork designs remain the property of EgSign until an order is placed.
Although we specialise in the manufacture of signs and graphics and not design, the nature of the work we do means that we can design our products to meet your exact requirements. At most centres, we can even design your company logo and design your artwork from scratch, through consultation with you. We will often charge a small design fee and deposit for this service but this will always be confirmed with you prior to commencing the work. Equally, we are very happy to work with your own designs and artwork and accept most file formats. Please visit our center to discuss your requirements.
Yes, we are happy to provide you with a free of charge site survey and quotation. On some occasions we may charge a small travel fee but this will always be confirmed prior to any meeting. Please visit our center to discuss your requirements
We can accept artwork / logos / photographs in most formats but prefer to work with the following: Plt. Eps. Pdf. Tiff. Jpg. AI or PSD files. We regret that artwork designs completed in word or powerpoint will not provide an acceptable resolution for reproduction and will have to be redrawn. Artwork which needs some additional design work may be chargeable. Please contact our centre to discuss.
Signs are the most effective inexpensive form of advertising, promoting your business 24 hours a day, 365 days a year. Signs are the first point of communication between you and your customers/visitors. And from this, signs are the first impressions people receive of you and your business. Signs are like the clothing of a business – we often notice them when they are missing.
Many people will admit to judging a business from the state of their signage. Signs also provide information and health and safety signs are a mandatory requirement.

Interior & Exterior signs
Most commonly used on exterior signs but can also be specified for interior applications; built-up lettering is the process of using individual letters manufactured from plastic, acrylic, aluminium or their derivatives and installing them in a raised fashion to give a 3D effect to a sign. Illumination can then be added either through a trough light or through LED's to provide a halo effect for night time visibility of the sign. Take a look at our exterior signs page to see examples of built-up lettering.
We complete both temporary and permanent signs for customers and the materials used will impact on the durability of the sign. We offer a full range of materials to fit within your budget and needs and also specify products for whether the sign will be used inside or outside. There are also anti-vandal and tamper proof laminates we can apply to protect your signage from being damaged. Most signs should last a number of years and should be seen as an investment rather than a one off cost; as they will work for you 24 hours a day, 7 days a week. Please contact us to place an enquiry with our centre.
Yes, we have a wide range of pavement furniture available including café barriers, notice boards, chalk boards and swing signs. contact our centre to request a comprehensive catalogue.
Usually installed on the outside of a building, a projecting sign is fixed to a bracket to enable the sign to project at an angle perpendicular to the building, therefore making it easier for your sign to stand out eg. In high footfall retail areas. This is usually used to supplement a fascia on your building.
A tray sign is most commonly a moulded aluminium tray used as a substrate to provide the backing for your sign. This can be powder coated in a wide range of colours to suit your branding. Tray signs can also be fret cut to allow a graphic and illumination to shine through in your required design. The tray frames the vinyl text or lettering to give your sign prominence on your building. Tray signs are not only used for fascias but can be used for smaller applications, for example entrance signs.

Vehicle graphics and window graphics
From simple single colour lettering on the side of your vehicle to large format photographs and vehicle wraps, EgSign can provide a one stop shop solution for all of your vehicle graphic needs. Our vehicle graphics are applied in our dedicated vehicle application bay wherever possible, providing the optimum conditions for vehicle graphics application. We also provide a range of magnetic vehicle signs and use reflective or conspicuity markings for high visibility vehicles.
For a small fee, we can remove the graphics for you. Alternatively you should be able to remove your own vehicle graphics without damaging your paintwork by using a hair dryer to warm and loosen the vinyl. Depending how long the graphics have been on the vehicle, you may see a small glue residue on the paintwork which can be easily removed. In the case of full vehicle wraps, it is advisable to get a professional to remove the graphics. For further advice please contact our centre.
Professionally applied vehicle graphics should last for years if they are cared for correctly. We advise that you do not wash your vehicle for a week after vehicle graphics are applied and do not jet wash the graphics as this may reduce their life. For permanent vehicle graphics, we always offer to laminate the graphics which should prolong the colour of any digitally printed images. We use varying grades of vinyl to fit within your requirements.
Decals are another term used for vinyl graphics and vinyl signs. Decals are commonly used as a term to describe text and logos on motorbikes, cars, trailers, trucks, vans and lorries amongst other transportation modes.
There are specialist vinyl materials available which offer reflective qualities for high impact graphics throughout the night. We can apply your vehicle with rear chevrons or build reflective graphics into your livery design for high visibility of your vehicle. New legislation in force this year will require new commercial vehicles over 3.5 tonnes to have reflective outlines to the bodies and rears of the vehicle. From July 2010 this will apply to all commercial vehicles over 3.5 tonnes what ever their age.
Also called frosted vinyl, etch window graphics are ideal for branding areas of glass giving a professional finish to your premises. Large areas of glass also need to be identified with markings to conform to health and safety standards and etch vinyl is a great way to achieve this.
There are a wide range of window films available including solar control, safety and security glass film and anti graffiti. There are many advantages to using solar control film including; reducing harmful UV rays by 99%, heat and glare reduction, energy conservation and it also improves the appearance of your windows.
Vehicle graphics and vehicle livery are the general terms used to describe the application of vinyl graphics to any type of vehicle from cars and vans right through to lorries or motorcycles. We have also applied graphics to buses, boats and even an aeroplane in the past. The graphics can be as simple as text lettering or can include photographs, company logos, tonal fades and even reflective or conspicuity markings.

Banners and exhibition Displays
Yes we offer a full supply of flags and banners which can be positioned at the entrance of your premises or to promote external events.
A building wrap is a large format mesh banner which is fixed to the top of a building usually to cover up building works or to create an eye-catching promotion.
We can provide a wide range of exhibition equipment and exhibition graphics aimed to present your company visually in your corporate style. From portable floor standing roller banners to pop-up exhibition stands we can supply high quality solutions to your exhibition and display needs. We can also provide modular exhibition stands where we can work with you on a design for a completely bespoke exhibition stand, with a wide variety of materials available. We offer an online catalogue showcasing a selection of commonly ordered products.
Whether you are looking for an interior or exterior banner, EgSign can provide the ideal solution for your needs. From PVC and vinyl printed banners which can be fixed to railings or buildings or within a banner framework to floor standing banner stands to decorate your reception area we offer a full range of products for added promotion of your business. Banners can also be suspended from the side of a building, lamp posts and other substrates and can be printed on a wide range of materials making mesh banners, PVC banners and vinyl banners.

Illuminated signs
Yes if you have any electrical supply to your signs then you should use a qualified electrician. EgSign may be able to recommend someone for you to connect your sign to the mains, please speak to our centre.
Wherever possible, it is advisable to add lighting to your sign to ensure that it gets maximum visibility throughout the day and night. We offer a range of lighting for exterior and interior use including LED's and trough lighting.
Light Emitting Diodes (LED's) is a solid state semi-conductor device which can convert electrical energy directly in to light energy. To get a glowing sign from LED, they are placed adjacent to each other in a polymer jacket, just so far apart as to permit glow overlap and give a constant regular light. Becoming increasingly popular, LED's are very flexible, easy to handle and are low in energy usage, providing a smart, professional finish to both interior and exterior signs. There is a selection of colours available and LED signs can also comprise of variable message signs which can be programmed to display any message you wish.
A light box can be used on the inside or outside of your premises and needs to be connected to mains supply in order to work. As the name suggests, a lightbox is an encapsulated box with lighting tubes installed inside and a graphic usually applied to the front. A light box can also have a fret cut lettering or logo installed to give a nice illuminated effect.
Light Emitting Diodes (LED's) is a solid state semi-conductor device which can convert electrical energy directly in to light energy. Neon signs however, are glass tubes filled with neon gas. There are many differences between the two including:

  1. LED's are a lot smaller occupying less space height wise as well as in depth;
  2. LED's do not heat up in the same way that Neon does thus requiring less space behind the sign;
  3. LED's are much easier to transport and install and require less maintenance than Neon signs; LED signs are bright and clear to read from any distance while Neon signs tend to get blurred if viewed from far away;
  4. LED signs have a lifetime of around 100,000 hours whereas Neon signs need to be refilled and may also have gas leaks;
  5. LED signs are also more eco-friendly as they do not emit any gases and have low energy usage;
  6. LED's can be used to create variable message signs and animation;
  7. LED's are extremely malleable and can be twisted in any direction with ease whereas Neon signs are manufactured using glass and so need specialised processes to turn and twist.
We prefer to use LED's wherever possible as we feel it has the best overall long lasting effect for your signage and is also the most environmentally friendly lighting solution. contact our centre for further information and options.

Recruitment
Please take a look at our Careers page.

Sign legislation and regulations
As a member of AVERY-Graphics Association, we observe the highest standards of working practice and ensure we are fully versed in health and safety regulations. In most cases we will offer a free site survey where we will be able to advise you of your obligations. Please contact us to place an enquiry with our centre.
We offer signs for a wide range of needs from temporary to permanent signs and graphics and will discuss with you the potential lifespan of the products before the order is placed. As we supply many types of signs, we do not offer a standard guarantee across all of our products but in general, we offer a 12 month guarantee. We value our high standards of workmanship so please speak with our local production centre to discuss any individual needs.
It is always advisable to contact the planning office when commissioning new exterior signs to ensure you comply with current building and planning regulations. You should contact the concern Govt. Department to notify them of any changes to your vehicle after receiving vehicle graphics. Please contact us to place an enquiry with our centre.